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Guide opening:
You work hard for your money but you know you are underemployed. You're still stuck in the
clerical track, despite the hours you've spent earning a business degree in night school.
The people you work for demean you by viewing you as "only an assistant" and add
insult to injury by treating you as a sex object. Fed up, you quit, hoping to find a
better opportunity with a firm that will appreciate you for your talents and your drive.
You need to find an employer who will treat you and your ideas with respect; one that will
give you an opportunity to break out of the clerical ghetto, through the glass ceiling and
into the life you feel you have earned. Working Girl shows how persistence and the
power of a great idea can make your dreams come true.
An excerpt from the plot summary:
Tess explains that she's 35 years old and, though it took five years of night school,
has gotten her degree "and with honors." The employment agent tells Tess she's
found an opportunity for her with someone named Parker who is transferring to New York
from Boston. As she hands Tess the file, the agent tells her not to blow this opportunity,
that she's running out of them. Tess takes the file and leaves.
Tess shows up for work with a box of personal belongings and begins setting them out on
the desk she has been assigned. As she unloads, her new boss walks in. It's Catherine
Parker (Sigourney Weaver). Parker has presence: tall, elegant, exuding self-confidence.
She walks over to Tess and, before introducing herself, makes a comment about a stuffed
bunny that Tess has in the box. Tess explains that it's a birthday present and Catherine
says that she has a birthday coming up herself. She'll be 30 on Tuesday. Tess is slightly
taken aback. She's never before worked for someone younger, or a woman. Catherine asks if
she has a problem with that and Tess says she doesn't. Catherine abruptly ends the
conversation by asking Tess to get her a cup of coffee ("I'm light, no sugar")
and then join her in her office. At the coffee order, Tess reveals disappointment. We can
almost hear her thinking of her degree, her age and now her new role of personal
servitude. She doesn't say anything, however; and we next see her bringing the coffee into
Catherine's office. Catherine is on the phone discussing stocks and acquisitions. When she
refers to someone as being "in an underwater position," we learn that Catherine
is all-business.
Hanging up the phone she outlines the rules to Tess. It's a catechism:
". . . The way I look at it you're my link to the outside world. People's impressions
of me start with you. You're tough when it's warranted, accommodating when you can be.
You're accurate; you're punctual; and you never make a promise you can't keep.
"I'm never on another line; I'm in a meeting.
"I consider us a team, Tess. And as such we have a uniform: simple, elegant,
impeccable. 'Dress sharply and they notice the dress; dress impeccably, they notice the
woman.' Coco Chanel."
Tess asks how she looks and is told she looks terrific, but to rethink her jewelry.
Catherine goes on:
"I want your input, Tess. I welcome your ideas, and I like to see hard work rewarded.
It's a two-way street on my team. Am I making myself clear?"
"Yes, Catherine," says Tess.
"And call me Catherine," responds Catherine, after the fact. "So. Let's get
to work, shall we? This department's profile last year was damn pitiful. Our team has got
its work cut out for it."
With that she dismisses Tess, who goes to the restroom where she tones down her makeup and
removes her jewelry.
Summary of the commentary:
The Working Girl commentary focuses on career advancement and recognition.
Tess McGill's efforts to improve herself are not unusual. She has followed The Rules: Work
hard. Get a degree. Read and dress for the job you want, not the one you have. And yet for
Tess, as for thousands of others, following The Rules hasn't worked. She's 35, still stuck
in a support role, still hustled by the men around her, still earning too little, fetching
coffee for the boss and still considered unpromotable. The problem is not with The Rules
Tess has obeyed. It's the rules she hasn't heard of--the one's that are passed from
mentor to protégé. The commentary presents The Rules and discusses successful
mentor-protégé relationships.

The commentary is supplemented by BREAKOUT BOXES dealing with these topics:

THE GUIDE also includes an essay that looks at business as depicted in
the movies. For an introductory section on how to use the Management Goes to
the Movies program, click through to Using The MGTTM Training Program.
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