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Guide opening:
David Lean's classic 1957 film The Bridge on the River Kwai is rife with
ambiguities. Two army colonels - one a captive British engineer, the other a rigid
Japanese prison camp commandant - match wills while attempting to carry out their orders,
obey the rules of their respective military cultures, preserve their self-respect and, not
least, build a bridge. While Saito and Nicholson battle, a British-American commando team
treks through the jungle to destroy the bridge before Japanese troop trains can cross it.
Amidst the chaos of war, managerial lessons dealing with mission, motivation, teamwork and
chain of command abound.
Excerpt from the plot summary:
Saito chews out his chief engineer. The bridge is falling farther and farther behind
schedule. The British overhear it all, awaiting their work orders. Saito himself addresses
them. "English prisoners," he said, "why does the bridge not progress? You
know why! Because your officers are lazy. They think themselves too good to share your
burdens. This is not just. Therefore, you are not happy in your work. Therefore, the
bridge does not progress. But there is another reason. I do not hide the truth. With deep
shame and regret I admit to you the failure of a member of the Japanese staff - I refer to
Lt. Miura. He is a bad engineer. He is unworthy of command." Saito strips the
engineer of authority and takes personal command of the project. He then gives the men a
day of rest arguing that "All work and no play makes Jack a dull boy." As a
further sign of goodwill he announces that he is has presents for them. The men open the
wrapped packages only to discover that Saito is giving them Red Cross boxes he has been
withholding from them. He again exhorts them to be happy in their work.
After their day of rest, the bridge project resumes. Another section collapses in the
river.
Summary of the commentary:
The Bridge On the River Kwai is a superb vehicle for discussing corporate mission
and the disconnects which occur in trying to achieve it. The perceived, as opposed, to
actual missions of Nicholson, Saito and commando team are fully analyzed. Nicholson loses
sight of his role in the larger war effort; Saito never loses sight of his mission, but
risks failure by letting his concern over lesser issues get in the way; the commando team
is united in its mission and unfettered by the conflicts that face the two colonels. The
commentary closely examines Saito's obsession with Bushido, the Samurai code, and
discusses the misapplication of Bushido concepts in business settings. It also
explores the important Japanese concept of "face" and the close reasoning that
Saito employs to save face while still saving his career by getting the bridge built. Kwai
offers strong lessons built around Japanese management principles in the pre-World War II
and post-World War II periods.
These changes are presented by comparing scenes in Kwai and Gung Ho. The
commentary discusses leadership in the context of questions concerning skill-related
excellence and general excellence in battle and in business.

The commentary is supplemented by BREAKOUT BOXES
dealing with these topics:
 |
Business and
Bushido: The Soldier's Code |
 |
Key Results Areas:
Saito vs. Nicholson |
 |
Doing Things Right
vs. Doing the Right Things: Technical vs. General Excellence |
 |
Saving Face:
Saito's Rules |
 |
Steps to Task
Organization: Nicholson's Way |

THE GUIDE also includes an essay that looks at business as depicted in
the movies. For an introductory section on how to use the Management Goes to
the Movies program, click through to Using The MGTTM Training Program.
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